New York’s Bus Time program led to about a 2 percent rise overall

It’s obvious why transit riders love real-time information: they can plan their trip and shed the psychological angst that comes with waiting for the next bus or train. But the question for cities is whether or not people love it enough to choose transit over another mode. In other words, is real-time data just a nice way to keep existing riders happy, or is it an investment that will pay off in brand new riders over time?

read the full article: http://www.citylab.com/commute/2015/03/the-best-evidence-yet-that-real-time-arrival-info-increases-transit-ridership/387220/?utm_source=SFTwitter