The Messy Business Of Reinventing Happiness

Inside Disney’s radical plan to modernize its cherished theme parks.

"Iger planned to pump nearly $1 billion into this venture, called MyMagic+, a sweeping plan to overhaul the digital infrastructure of Disney’s theme parks, which would upend how they operated and connected with consumers. At the core of the project was the MagicBand, an electronic wristband that Iger envisioned guests would use to gain entry to Disney World and access attractions; make purchases at restaurants; and unlock their hotel room doors. It would push the boundaries of experience design and wearable computing, and impact everything from Disney’s retail operations and data-mining capabilities to its hospitality and transportation services."

Read the full article: https://www.fastcompany.com/3044283/the-messy-business-of-reinventing-happiness